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Terms of Service

Effective date: 2026-04-28

These Terms of Service constitute an agreement between you and Centractive LLC, a California limited liability company doing business as Crush Interviews and other Centractive products and services (“Company,” “Centractive,” “we,” “us”). They govern your use of the centractive.com website. Use of specific Centractive products and engagement of AI Engineering Services are also subject to additional product-specific terms or signed Master Services Agreements, which control where they conflict with these Terms.

01.Acceptance of terms

By accessing or using the Centractive website (centractive.com) or any Centractive product or service, you agree to these Terms of Service. If you do not agree, do not use the site or our products and services. If you are accepting these terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

02.Description of products and services

Centractive provides software products and AI engineering services, including:

  • Software products. Currently, Crush Interviews — AI-powered interview preparation. Use of Crush Interviews is governed by its own separate terms and privacy policy at crushinterviews.com.
  • AI Engineering Services. Architecture reviews, AI tooling rollouts, and applied AI advisory engagements. Each engagement is governed by a separate Master Services Agreement (MSA) signed before work begins; these website Terms cover use of the marketing site itself, not engagement deliverables.

03.Account registration

The centractive.com marketing site does not require an account. Access to Centractive products that do require accounts (such as Crush Interviews) is governed by their own terms.

04.Acceptable use

You agree not to:

  • Use the site to violate any applicable law or regulation.
  • Probe, scan, or test the vulnerability of any system or network without written authorization from us.
  • Scrape, crawl, or harvest content from the site beyond what a normal browser would request, or attempt to bypass measures intended to limit automated access.
  • Reproduce, copy, or republish substantial portions of the site for derivative commercial use without our written permission.
  • Impersonate Centractive or any of its representatives, or misrepresent your affiliation with us.
  • Submit material that is unlawful, infringing, defamatory, harassing, or otherwise objectionable through any contact form or email channel.

05.Intellectual property

The site and its original content (text, graphics, logos, code, design) are the property of Centractive LLC or its licensors and are protected by copyright, trademark, and other laws. “Centractive” and “Crush Interviews” are trademarks of Centractive LLC. Nothing on the site grants you any license or right to use any of those marks without our prior written permission.

You retain ownership of any content you submit to us through email or contact channels. By submitting it, you grant us a non-exclusive, worldwide, royalty-free license to use that content to respond to your inquiry and carry out any related engagement.

06.Payment and subscriptions

The marketing site itself is free to use. Payment terms for Centractive products are governed by their own product terms (e.g., Crush Interviews subscription terms). Payment terms for AI Engineering Services engagements are set in the engagement MSA.

07.Service-specific terms

Crush Interviews. Use of Crush Interviews is governed by the Crush Interviews Terms of Service and Privacy Policy at crushinterviews.com. If those terms conflict with these Terms, the Crush Interviews terms control for use of that product.

AI Engineering Services engagements. Each engagement is governed by a separately signed Master Services Agreement that defines scope, deliverables, fees, intellectual property, confidentiality, warranties, and remedies. If an MSA conflicts with these Terms, the MSA controls for that engagement.

08.Disclaimers and limitation of liability

THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the site will be uninterrupted, secure, or error-free, or that information on the site is accurate, complete, or current.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CENTRACTIVE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

The foregoing does not limit liability for fraud, gross negligence, willful misconduct, or any liability that cannot be excluded under applicable law. Liability arising under a signed engagement MSA or product subscription is governed by that agreement, not this section.

09.Termination

We may suspend or terminate your access to the site at any time, with or without notice, for any reason, including violation of these Terms. Sections of these Terms that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, governing law, and dispute resolution, will survive.

10.Governing law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

11.Dispute resolution

Before filing any formal claim, you agree to first contact us at hello@centractive.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

Any dispute that is not resolved informally and arises out of or relates to these Terms or your use of the site will be resolved by binding individual arbitration administered by a recognized arbitration provider (e.g., JAMS or AAA) under its then-applicable rules. Arbitration will take place in California, in English. Each party will bear its own costs except as the arbitrator otherwise determines or applicable law requires. You and Centractive agree that any dispute will be brought in an individual capacity and not as part of a class or representative action.

Notwithstanding the above, either party may seek injunctive or equitable relief in court to protect its intellectual property or confidential information.

12.Changes to these terms

We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the site after changes take effect constitutes your acceptance of the updated Terms.

13.Contact information

For questions about these Terms, email hello@centractive.com or write to us:

Centractive LLC
California, United States

For more ways to reach us, see our contact page.

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